Privacy policy
Effective Date: October 2026
Last Updated: October 2026
Pure + Kiwi respects your privacy. This Privacy Policy explains how we collect, use, disclose and protect personal information when you visit purekiwiskincare.com, place an order, create an account, subscribe to emails, or otherwise interact with us.
1. Information We Collect
We may collect information you provide directly, including:
- Name
- Email address
- Phone number
- Billing and shipping address
- Order and purchase information
- Account information
- Product preferences
- Information you submit through forms, quizzes, reviews, rewards programs, promotions or customer-service requests
Payment information is processed securely by our payment providers. Pure + Kiwi does not directly store your full payment-card details.
We may also automatically collect information when you use the Site, including:
- IP address
- Browser and device information
- Pages viewed
- Referring websites
- General location
- Site activity and interactions
- Cookie and analytics information
2. How We Use Your Information
We may use personal information to:
- Process, fulfill and track orders
- Provide customer support
- Manage accounts and subscriptions
- Send order and account communications
- Send marketing emails when you have opted in
- Personalize your shopping experience
- Improve our Site, products and services
- Understand Site traffic and performance
- Detect fraud, security issues or misuse
- Meet legal, tax and regulatory obligations
3. Cookies + Similar Technologies
We and our service providers may use cookies, pixels and similar technologies to:
- Keep the Site functioning properly
- Remember your cart and preferences
- Understand how visitors use the Site
- Measure performance
- Personalize content
- Support advertising and marketing where permitted
You can control cookies through your browser settings and, where available, through the privacy choices provided on our Site.
Disabling certain cookies may affect how some parts of the Site function.
4. How We Share Information
We may disclose personal information to service providers that help us operate Pure + Kiwi, including:
- Shopify, which hosts and powers our online store
- Payment processors
- Shipping and fulfillment providers
- Email and marketing platforms
- Analytics providers
- Services used for subscriptions, reviews, rewards, quizzes or other Site features
- Professional advisers or service providers when reasonably necessary
We may also disclose information when required by law, to protect our legal rights, or in connection with a business transaction such as a merger, sale or transfer.
We do not disclose personal information except as described in this Policy or as otherwise permitted or required by law.
5. Advertising, Sale + Sharing of Personal Information
Certain privacy laws use terms such as “sale,” “sharing,” or “targeted advertising” broadly and may treat some advertising or analytics activities as falling within those definitions.
Where applicable, you may have the right to opt out of these uses of your personal information.
If Pure + Kiwi offers a Privacy Choices, Do Not Sell or Share My Personal Information, or similar opt-out link, you may use that option to submit your request.
6. Email Marketing
If you choose to join our email list, we may send you product updates, skincare education, promotions and other Pure + Kiwi news.
You can unsubscribe at any time by clicking the Unsubscribe link in any marketing email.
Unsubscribing from marketing emails does not stop transactional communications such as order confirmations, shipping updates or account notices.
7. Data Retention
We retain personal information for as long as reasonably necessary to:
- Fulfill orders and provide services
- Maintain business and transaction records
- Meet tax, accounting and legal obligations
- Resolve disputes
- Prevent fraud or misuse
Retention periods may vary depending on the type of information and why it was collected.
8. Data Security
We use reasonable administrative, technical and organizational safeguards to protect personal information.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information, including the right to:
- Access personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain information
- Request a copy of certain personal information
- Withdraw consent where processing is based on consent
- Opt out of certain targeted advertising, sale or sharing of personal information where applicable
To submit a privacy request, contact:
We may need to verify your identity before completing certain requests.
10. Third-Party Links
Our Site may contain links to third-party websites, social-media platforms or services.
Pure + Kiwi is not responsible for the privacy practices of those third parties. Please review their privacy policies separately.
11. Children’s Privacy
Our Site and products are not directed to children under 13.
We do not knowingly collect personal information from children under 13. If we learn that such information has been collected, we will take reasonable steps to delete it.
12. Changes to This Policy
We may update this Privacy Policy from time to time.
Any updated version will be posted on this page with a revised Last Updated date.
13. Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, contact:
Pure + Kiwi
Huntington Station, New York, USA
hello@purekiwiskincare.com